apeltoto Platform Privacy Notice
This page describes what we collect when you use apeltoto and how we keep that data protected. We take your privacy seriously and operate under strict data-handling standards across all our services—sportsbook (football, Liga 1, Piala AFF, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).
We collect personal information only when necessary to deliver our service, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and comply with legal obligations in your jurisdiction. This notice explains what data we collect, how we use it, who has access, how long we retain it, and what rights you have. Our commitment is transparency—we do not sell or share your data with marketing partners, and we keep payment information encrypted at rest.
If you have questions about our privacy practices, our support team is available during business hours (Monday–Friday, 9 AM–6 PM Jakarta time) to answer them directly. We also maintain a data-subject-request form on this platform for formal privacy inquiries.
What Data We Collect and How apeltoto Uses It
When you register an account on apeltoto, we collect your email address, chosen username, password hash (encrypted), and basic profile details (first name, last name, date of birth). This information helps us verify your identity, send account notifications, and comply with anti-money-laundering (AML) regulations in your jurisdiction.
We also collect Know Your Customer (KYC) documents: a government-issued ID (national ID card, passport, or driving licence) and proof of residence (utility bill, bank statement, or lease agreement). These documents are stored securely and used only to verify your identity before processing deposits and withdrawals. Our team does not sell or share these documents externally.
Payment and transaction data
When you deposit funds on apeltoto, we record the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), deposit amount, timestamp, and transaction reference. We also log your withdrawal requests, including destination account, amount, and status. This data is necessary to reconcile your account balance and investigate disputes. We retain transaction records for a minimum of 7 years to comply with financial regulations.
We do not store your full payment card details or wallet credentials. Payment processors handle sensitive financial information directly, and we receive only a confirmation that the transaction succeeded or failed. This reduces our liability and protects your payment credentials from unauthorized access on our servers.
Gameplay and account activity
We log every bet, spin, and game session on apeltoto. This includes which game you played (e.g., Aviator, Sweet Bonanza, or a Liga 1 match), your stake, the outcome, and the timestamp. We retain gameplay data for account audits, dispute resolution, and regulatory compliance. You can review your complete transaction history in your apeltoto account dashboard at any time.
Key takeaways
- We collect email, username, KYC documents, and payment method details
- We log all transactions and gameplay for account reconciliation and regulatory compliance
- We do not store full payment card numbers or wallet credentials
- We retain transaction records for 7+ years as required by law
Technical data and cookies
Our servers collect technical information when you visit apeltoto: your IP address, browser type, operating system, pages visited, time spent, and referral source. We use this data to improve platform performance, detect fraud, and troubleshoot technical issues. We also use cookies and similar tracking technologies to remember your login session, language preference, and game history within your account.
You can disable cookies in your browser settings, though this may limit platform functionality. Our cookies do not track you across third-party websites—they function only on apeltoto.app and are not shared with external advertisers.
Third-party processors and data sharing
We work with third parties to deliver apeltoto's service: payment processors (to confirm deposits and authorize withdrawals), compliance vendors (to screen accounts against sanctions lists), and hosting providers (to store and serve our platform). We share only the minimum data necessary with each vendor—for example, payment processors receive deposit amounts and account identifiers, but never your full ID document.
Our data processing agreements require all third parties to maintain security standards equivalent to our own and prohibit them from using your data for their own marketing purposes. We do not sell your data to advertising networks, brokers, or external companies.
International data transfers
Our servers may be located outside Indonesia. If your data is transferred across borders, we apply encryption, legal safeguards (such as standard contractual clauses), and access controls to ensure it remains protected at the same level as local storage. We comply with relevant data-protection regulations in your jurisdiction and our licensing framework.
Data retention and deletion
We retain personal data for as long as your account is active and for a period after closure to comply with legal obligations (typically 7 years for financial records). If you request account closure, we delete personal data (email, name, date of birth) within 30 days but retain anonymized transaction records as required by law. You can request deletion of non-essential data (such as saved payment methods) at any time by contacting our support team.
Your privacy rights on apeltoto
You have the right to access, correct, or request deletion of your personal data. You also have the right to object to certain processing activities, such as profiling for marketing purposes (which we do not conduct). To exercise these rights, submit a formal request through our data-subject-request form in your account settings or email our privacy team directly. We respond to all requests within 30 calendar days.
If you believe your data has been mishandled, you may lodge a complaint with your local data-protection authority or contact our support team to escalate internally. We take all privacy complaints seriously and investigate thoroughly.
Our apeltoto Privacy Commitments and Security Practices
We encrypt personal data in transit (using SSL/TLS) and at rest (using AES-256 or equivalent). Access to your data is restricted to authorized staff members who need it to deliver apeltoto's service—our support team (for account issues), compliance team (for KYC verification), and engineering team (for platform maintenance). We implement role-based access controls and multi-factor authentication to prevent unauthorized access.
We conduct annual security audits and penetration testing to identify and remediate vulnerabilities. Our incident-response plan requires us to notify you within 72 hours if any breach compromises your personal data, in compliance with applicable regulations.
Children and account eligibility
apeltoto's services are available only to users aged 18 and above in their jurisdiction. We do not knowingly collect data from minors. If we discover that a minor has created an account, we delete that account and associated data immediately. Parents or guardians who suspect minor access should contact us urgently.
Changes to this privacy notice
We may update this privacy notice to reflect changes in our practices, legal requirements, or new features on apeltoto. We will notify you of material changes by email or by posting the updated notice on our platform. Your continued use of apeltoto after notification constitutes acceptance of the revised policy. We encourage you to review this notice periodically.
Contact and support
If you have questions about our privacy practices, how we handle your data, or wish to exercise your privacy rights, contact our support team during business hours (Monday–Friday, 9 AM–6 PM Jakarta time) via live chat, email, or the data-subject-request form in your account. For formal complaints, submit a written request to our privacy officer, and we will respond within 30 days.
Our services on apeltoto are available only where local law permits. Your use of our platform signifies that you have reviewed this privacy notice and agree to our data-handling practices as described above.